What do we mean by cookies?
Browser cookies (hereinafter "cookies") in the web environment or in apps are small text files that are stored on your device. This enables the website or app to remember specific entries and settings (for example, your login, language, usage, preferences and statistics) over a certain period of time to optimise user experience, security and analysis in particular.
How long are cookies stored in your browser?
Some cookies are automatically deleted as soon as the browser session has ended or after a specified period of time. Certain cookies are permanently stored in the browser for technical reasons, unless they are deleted by the user.
Which cookies do we use and why?
We use the following types of cookies for the following purposes:
- Required: These cookies are technically required for the functionality of the websites and app and the provision of the website content and services (for example, use of the shopping basket or continued surfing on sub-pages). You cannot therefore decline these cookies.
- Statistics: Statistical cookies collect anonymised information about the behaviour of users on our website (e.g. pages visited, length of stay and frequency of visits) and help us improve the user experience and our content.
- Personalisation on our websites: Personalisation cookies are used to display content tailored to users’ interests and relevant to them within Zürcher Kantonalbank’s websites.
- Marketing on external websites: Marketing or advertising cookies are used to display advertisements relevant to the user on third-party sites. For this purpose, anonymised data can be transmitted to online advertisers.
Which third-party cookies are used?
In addition to our own cookies, we also use cookies from third parties. Please note that as a result of the technical and organisational measures in place, third-party providers are unable to identify users.
The following overview shows third-party tools that are used to improve customers' experience on the website, as well as the purpose of the tools and the duration for which cookies are kept.